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    Exam 21: Managing Operations
  5. Question
    The Basic Quality Tool That Kaoru Ishikawa Recognized That Can
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The Basic Quality Tool That Kaoru Ishikawa Recognized That Can

Question 33

Question 33

Multiple Choice

The basic quality tool that Kaoru Ishikawa recognized that can be used to determine if a process errs in some predictable and correctable way is the


A) cause-and-effect diagram
B) check sheet
C) control chart
D) scatter diagram

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