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Two Clients Get into an Intense Argument Regarding TV Program

Question 20

Multiple Choice

Two clients get into an intense argument regarding TV program selections.The nurse turns off the TV and asks the clients to go to their rooms to cool off,and tells them they will discuss and attempt to resolve the problem afterward.Which assertive technique is the nurse using?


A) Defusing
B) Clouding or fogging
C) Responding as a broken record
D) Shifting from content to process

Correct Answer:

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