Multiple Choice
What is the definition of quality?
A) the features and characteristics of a product or service that enable it to satisfy the needs of customers
B) a series of activities designed to create excellence in a product or service
C) a special rank designated for manufactured products that have fewer than one defect per hundred
D) the features of a manufactured product that enable it to satisfy the needs of customers
Correct Answer:
Verified
Correct Answer:
Verified
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