Multiple Choice
Beyond the specific inherent benefits of receiving service value,customers also benefit in other ways from long-term associations with firms.The three types of relational benefits for customers are:
A) Confidence benefits; economic benefits; behavior benefits
B) Management benefits; confidence benefits; economic benefits
C) Confidence benefits; social benefits; special treatment benefits
D) Confidence benefits; special treatment benefits; economic benefits
E) Social benefits; management benefits; behavior benefits
Correct Answer:
Verified
Correct Answer:
Verified
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