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    Business
  3. Study Set
    Services Marketing
  4. Exam
    Exam 3: Customer Expectations of Service
  5. Question
    _____ Service Represents the Minimum Tolerable Expectation,the Bottom Level of Performance
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_____ Service Represents the Minimum Tolerable Expectation,the Bottom Level of Performance

Question 9

Question 9

Multiple Choice

_____ service represents the minimum tolerable expectation,the bottom level of performance acceptable to the customer.


A) Desired
B) Adequate
C) Functional
D) Predictable
E) Augmented

Correct Answer:

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