Which of the Following Statements Describes How Consumers and Employees

Multiple Choice

Which of the following statements describes how consumers and employees are responding to technology-based services?

A) Services can readily calm fears that privacy may be sacrificed if technology is used
B) An infusion of technology can lead to an increase in human interaction
C) The payback for investments in technology is a certainty
D) Employees are often reluctant to integrate technology into their work lives
E) All of the above statements describe how consumers and employees are responding to technology-based services