Multiple Choice
One way to illustrate _____ is to say that Ned can speak at a rate of around 120 to 160 words per minute,but he can listen to more than 800 words per minute.
A) active listening
B) the speaking-listening differential
C) the lazy tongue syndrome
D) the need for indirect questioning
E) the need for open-ended questions
Correct Answer:
Verified
Correct Answer:
Verified
Q60: In terms of touching,buyers fall into two
Q61: In the context of nonverbal communication,side-to-side movements
Q62: Which of the following statements about body
Q63: Explain the four distance zones people use
Q64: In the context of e-mail and text
Q66: Which of the following is a form
Q67: How should professional salespeople dress? Explain your
Q68: During face-to-face communication,voice characteristics account for 90
Q69: The 80-20 listening rule suggests that salespeople
Q70: In the context of using proper techniques