Multiple Choice
Which of the following is a valid suggestion for salespeople with regard to e-mail and text message communication?
A) Avoid any important message in the first few lines of an e-mail because receivers usually skip this part.
B) When receiving an important e-mail,avoid responding quickly.
C) White space in an e-mail is a good idea,as it can make reading the e-mail easier.
D) Delivering bad news via e-mail or texts is better than meeting face to face to discuss the issue.
E) Responding to an e-mail or text in an emotional state of mind helps build strong personal relationships.
Correct Answer:

Verified
Correct Answer:
Verified
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