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You Are Most Likely to Build Goodwill with Your Readers

Question 60

Multiple Choice

You are most likely to build goodwill with your readers by using _____.


A) clichés that sound polite
B) a closing that is tailored to your message
C) colloquial or conversational language
D) phrases such as "at your convenience" or "as soon as possible"
E) the we-viewpoint

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