Multiple Choice
A six sigma (6σ) approach to quality:
A) means there are no more than 25 defects per million opportunities.
B) was developed by Japanese companies in the 1950s.
C) has no connection to the concept of zero defects.
D) focuses on preventing defects by using data to reduce variation and waste.
E) has soft goals such as happier customers and employees.
Correct Answer:
Verified
Correct Answer:
Verified
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