Will Jones Recently Quit His Job as Stockbroker and Opened

Multiple Choice

Will Jones recently quit his job as stockbroker and opened a florist shop. He knows how to arrange flowers and has a lot of contacts in the community, but he is inexperienced when it comes to running a retail flower business. A salesperson who sells all the operating supplies needed by florists is making a sales presentation to Jones. When the salesperson told Jones, "You need a flower stripper," Jones wondered why he would want to strip the petals off of flowers. Jones's reaction indicates a problem with:

A) the halo effect
B) jargon
C) word abstraction
D) noise
E) the recency effect