The 80-20 ______________ Suggests Salespeople Should Listen 80 Percent of the Time

Multiple Choice

The 80-20 ______________ suggests salespeople should listen 80 percent of the time and talk no more than 20 percent of the time.

A) listening model
B) personal-interpersonal differential
C) body language agreement model
D) speaking-listening differential
E) word picture-loudness zone