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What Should a Manager Do for Handling Employee Complaints

Question 17

Multiple Choice

What should a manager do for handling employee complaints?


A) The manager must assure the employees that their complaint will not jeopardize their employment.
B) The manager must analyze the complaint and dismiss it if it seems to be without foundation.
C) The manager must avoid making written records of the incident.
D) The manager must immediately make a decision.

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