Twenty-First Century Small Businesses Should Maintain an Intense Focus on Three

Multiple Choice

Twenty-first century small businesses should maintain an intense focus on three major themes:

A) Making a profit, hiring new employees, and reducing costs
B) Creativity, new product development, and automation
C) Identifying customer value, exploiting digital technology, and managing cash flow
D) Reducing costs, finding new customers, and globalization
E) New product development, finding new customers, and globalization