The Operations Team Had a Weekly Gripe Session During the Two

Multiple Choice

The operations team had a weekly gripe session during the two hours before their 7:30 p.m. appointments on Wednesday evenings during which everyone gleefully unloaded on the powers that controlled their miserable lives. This session was valuable since it:

A) allowed them to feel like real men, if only for a little while.
B) rewarded good behavior.
C) established a sense of security and consistency.
D) created a clear process for addressing conflict and group norms.