Consider a Situation Where Service Times Follow an Exponential Distribution

Multiple Choice

Consider a situation where service times follow an exponential distribution.If the probability of the average service time,t,exceeding the mean is low at 0.368,which of the following is likely to be true?

A) There are a large number of long service times and a few short ones.
B) There are a large number of short service times and a few long ones.
C) There are a large number of balking scenarios and a few jockeying scenarios.
D) There are a large number of jockeying scenarios and a few balking scenarios.