TABLE 1-1 The Manager of the Customer Service Division of a Major

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1,the possible responses to the question "Out of a 100 point score with 100 being the highest and 0 being the lowest,what is your satisfaction level with the Blu-ray player that you purchased?" result in

A) a nominal scale variable.
B) an ordinal scale variable.
C) an interval scale variable.
D) a ratio scale variable.