The Management of a Multinational Company Has Adopted a Unique

Multiple Choice

The management of a multinational company has adopted a unique way to handle conflict situations among its employees and to manage aggressive behavior.When an employee feels frustrated or becomes aggressive,he or she is encouraged to go to the "cool-off room," where he or she can play squash or hit rubber walls with wooden bats.The management believes that releasing pent-up anger will be helpful in increasing employee performance and productivity.In the context of psychology,the management has given importance to the concept of ________.

A) avolition
B) centration
C) desensitization
D) catharsis