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    Exam 21: Managing Small Business Operations
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    The Basic Quality Tool That Kaoru Ishikawa Recognized That Identifies
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The Basic Quality Tool That Kaoru Ishikawa Recognized That Identifies

Question 39

Question 39

Multiple Choice

The basic quality tool that Kaoru Ishikawa recognized that identifies potential causes of a problem while sorting them into categories is the


A) check sheet.
B) cause-and effect diagram.
C) control chart.
D) parento chart.

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