The Major Problems Nineteen New Supervisors Experienced in Their First

Multiple Choice

The major problems nineteen new supervisors experienced in their first year on the job include the following EXCEPT FOR:

A) that their initial view of the manager as boss was incorrect.
B) handling customer returns.
C) being unprepared for the demands and ambiguities they would face.
D) the administrative duties.
E) being unprepared for the "people challenges" of their new job.