If You Put on a Puzzled Look as a Coworker

Multiple Choice

If you put on a puzzled look as a coworker tries to explain the company's new sick-leave policy, you are

A) using a nonverbal medium to filter the message.
B) adding noise to the communication environment.
C) providing an internal communication need for your audience.
D) simultaneously sending and receiving a message.
E) eliminating the feedback portion of the process.