Robert Is the President and CEO of Computer Solutions; the Firm's

Multiple Choice

Robert is the president and CEO of Computer Solutions; the firm's main activity is installing enterprise resource planning software.When a client calls Robert, he does an "intake interview" where he assesses the client's needs and learns about their company.Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees.Which of the following activities would serve the same purpose as intake interviews if Robert uses the systems development life cycle?

A) Employee surveys
B) Database specifications
C) Training simulations
D) A lecture and presentation