The Clerical and Editorial Employees in a Publishing House Need

Multiple Choice

The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________.

A) lack a unity of command
B) score low on the degree of work specialization
C) have a wide span of control
D) score high on the degree of departmentalization
E) score high on the degree of formalization