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    Business Communication Essentials Study Set 2
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    Exam 7: Writing Routine and Positive Messages
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    When Responding to a Claim Where a Third Party Is
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When Responding to a Claim Where a Third Party Is

Question 73

Question 73

True/False

When responding to a claim where a third party is at fault,you should clearly assign the blame to the third party and ask the customer to follow up the claim with the third party.

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