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    Business Communication Essentials Study Set 3
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    Exam 7: Writing Routine and Positive Messages
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    When Developing Routine Requests and Positive Messages, You Should Soften
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When Developing Routine Requests and Positive Messages, You Should Soften

Question 77

Question 77

Short Answer

When developing routine requests and positive messages, you should soften your request with words such as ________.

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