Multiple Choice
Because your main idea in a bad-news message is negative, it is important to ________.
A) carefully choose whether an indirect or a direct approach is best
B) always use a direct approach
C) always use an indirect approach
D) use both a direct and an indirect approach in each letter
Correct Answer:

Verified
Correct Answer:
Verified
Q79: Should you apologize when delivering bad news?
Q134: When using the direct approach to deliver
Q135: Describe the elements of a bad-news message
Q136: Which medium when sending a negative employment
Q137: When using the indirect method to organize
Q138: When conveying negative organizational news, you should
Q141: What is the best medium to deliver
Q142: Describe the three techniques for saying no
Q143: Responding effectively to rumours and negative information
Q144: In most cases, when you use the