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    Business Communication Essentials Study Set 3
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    Exam 8: Writing Negative Messages
  5. Question
    A Buffer Should Get the Readers in a Positive Frame
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A Buffer Should Get the Readers in a Positive Frame

Question 73

Question 73

True/False

A buffer should get the readers in a positive frame of mind by letting them think that they will be pleased with the news they are about to hear.

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