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    Cornerstones of Cost Management Study Set 2
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    Exam 12: Performance Evaluation and Decentralization
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    The Balanced Scorecard Perspective That Defines the Customer and Market
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The Balanced Scorecard Perspective That Defines the Customer and Market

Question 32

Question 32

Multiple Choice

The Balanced Scorecard perspective that defines the customer and market segments in which the business unit will compete is the ____ perspective.


A) customer
B) internal business process
C) learning and growth
D) financial
E) none of these

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