Which of the Following Is False as It Relates to Quality

Multiple Choice

Which of the following is false as it relates to quality?

A) Quality is the total of all characteristics of a product or service that impacts on its ability to meet the needs of a specific person.
B) Quality must always be viewed from the user's perspective.
C) Quality is never concerned with what the user thinks,feels,or deems important.
D) The definition of quality has evolved through time and is more currently comprehensive than in the past.