Question 1

Sodexho,a leading food and facilities management services company in North America deals primarily in the areas of serving

Accepted Answer

A)  chain restaurant food service
B)  airport terminal kiosks
C)  fast food restaurants
D)  independently owned commercial operations
E)  schools,health care,government,and corporate E

Question 2

Using the following figures calculate the daily rate or amount of money required per day from each person to pay for foodservice: foodservice expenses for one semester of 105 days amounts to $695,000 for an operation with 1350 students using the facilities.You must show your work to receive full credit.

Accepted Answer

$\frac { \$ 695,000 / 105 \text { days } } { 1350 } = \$ 4.90$

Question 3

Examples of the types of service a company like Sodexho might provide include

Accepted Answer

A)  nutrition consultation with fast food companies like McDonalds
B)  housekeeping,groundskeeping and plant operations
C)  preventive maintenance contracts with independent restaurant owners in rural areas
D)  Sanitation and chemical services B

Question 4

Colleges are more diverse in their food service operations

Accepted Answer

A)  because the hours might be long
B)  because there are many places and occasions for food service
C)  so students are not bored with the same food
D)  because the schedules of students are varied
E)  because costs may be prohibitive

Question 5

Health care foodservice labor costs range from

Accepted Answer

A)  55 -66%
B)  45 -50%
C)  20 -25%
D)  30 -40%

Question 6

Hospitals are trending toward offering

Accepted Answer

A)  more casual,fast foods
B)  high -end formal cuisine outlets
C)  vending machines
D)  handmade pizzas

Question 7

Schools that participate in the National School Lunch Program are able to take advantage of

Accepted Answer

A)  federal funding in the amount of about $2.72 per meal per student
B)  a direct line of contact and reduced costs with fast food chains
C)  a higher quality food product,similar to that served in restaurants
D)  higher profits for each school that participates and highly nutritious foods

Question 8

Budgeting is easier with on campus college foodservice because

Accepted Answer

A)  there are few venues that provide foodservice on college campuses
B)  all the food is very inexpensive
C)  students do not expect great food,so costs can be lowered to accommodate that trend
D)  students have prepaid for their meals and their numbers are easier to forecast

Question 9

The rationale behind the enactment of the National School Lunch Act of 1946 was

Accepted Answer

A)  More crops could be imported from foreign farmers
B)  if students received good meals,the military would have healthier recruits
C)  students could be trained like military recruits
D)  fast food opportunities at schools could be increased

Question 10

Outline the scope of college and university foodservice.What are the advantages of managing a college dining hall versus a commercial restaurant.

Accepted Answer

The answer of Outline the scope of college and university...

Question 11

Your company is large enough that employees have been asking for an in ^-house food service (cafeteria)to supply lunches so employees don't have to go out during lunch.Create a list of positives and negatives to help you make a decision whether you should hire a managed food service company or provide the service yourself.

Accepted Answer

The answer of Your company is large enough that employees...

Question 12

The main focus of hospital foodservice is the

Accepted Answer

A)  tray line
B)  speed of service
C)  uniform standards
D)  MREs

Question 13

List five features that distinguish managed services from commercial foodservice.

Accepted Answer

The answer of List five features that distinguish managed services...

Question 14

Companies that operate their own food service operations are called

Accepted Answer

A)  self -operators
B)  commercially -branded restaurants
C)  liaison personnel
D)  contractors

Question 15

Compared to commercial operations,managed services have the advantage of

Accepted Answer

A)  putting out all the food at the same time.
B)  busier weekends
C)  focusing exclusively on the guest
D)  being able to predict the number of meals and portion sizes

Question 16

In terms of managed services,feeding military personnel includes

Accepted Answer

A)  feeding troops on the battle field
B)  feeding troops,officers in clubs,dining halls and military hospitals
C)  off premise catering to meet non -military public needs
D)  full service upscale foodservice on military bases

Question 17

How are soldiers fed while in the field? What do they eat?

Accepted Answer

The answer of How are soldiers fed while in the...

Question 18

A popular trend in military foodservice that offers alternatives to its personnel is

Accepted Answer

A)  MREs that can be cooked a variety of ways,including grilled and braised
B)  more seafood choices in MREs
C)  McDonalds,Burger Kings and other QSR's on military bases
D)  a wide selection of meal choices and menu items

Question 19

What are five reasons a company or organization might contract its food or other services with a managed service company?

Accepted Answer

The answer of What are five reasons a company or...

Question 20

Managed foodservice differs from commercial foodservice in that

Accepted Answer

A)  commercial foodservice includes restaurants only
B)  both are used to describe foodservice in hotels
C)  commercial includes only chain restaurants
D)  managed foodservice is contracted
E)  managed foodservice includes only restaurants

Exam 8: Managed Services