Customer Delight Is a Function of Three Components: ______________, ______________

Multiple Choice

Customer delight is a function of three components: ______________, ______________, and _______________.

A) Low levels of arousal, personality, high levels of reactance
B) High levels of performance, arousal, positive affect.
C) Low levels of determination, conspicuous consumption, high levels of arousal
D) High levels of conspicuous consumption, reactance, satisfaction
E) High levels of reactance, central processing, low levels of arousal