Companies Can Pursue Any of Which of the Following Three

Multiple Choice

Companies can pursue any of which of the following three strategies,called value disciplines,for delivering superior customer value?

A) customer intimacy,operational excellence,and focus
B) operational excellence,customer intimacy,and product leadership
C) operational excellence,overall cost leadership,and differentiation
D) product leadership,customer intimacy,and focus
E) employee relations,product leadership,and overall cost leadership