Which of the Following Statements Is TRUE of the Dimensions

Multiple Choice

Which of the following statements is TRUE of the dimensions to measure process quality?

A) Process effectiveness is determined by the ratio of benefits to costs.
B) An effective business process enables an organization to accomplish its strategy.
C) If two versions of a business process create the same benefit, the higher cost version is more efficient.
D) Cost of infrastructure is not included under cost of business process.