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    Exam 6: Delivering Good- and Neutral-News Messages
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    Which of the Following Makes a Routine Request Poor
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Which of the Following Makes a Routine Request Poor

Question 30

Question 30

Multiple Choice

Which of the following makes a routine request poor?


A) Asking specific questions and using lists
B) Providing a telephone number
C) Alluding to the benefits for quick action
D) Using a generic closing statement

Correct Answer:

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