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    Supervision Concepts
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    Exam 15: Resolving Conflicts in the Workplace
  5. Question
    Complaint Procedures Begin at the Supervisory Level and If Not
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Complaint Procedures Begin at the Supervisory Level and If Not

Question 70

Question 70

Multiple Choice

Complaint procedures begin at the supervisory level and if not resolved, usually end in whose hands?


A) An outside arbitrator
B) Middle management
C) A mediator
D) The Director of the Human Resources Department

Correct Answer:

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