Multiple Choice
Chapter 4 offers seven guidelines for communicating diplomatically. Which of these is a suggestion from the chapter?
A) Avoid qualifier statements such as "I think . . . ." or "It seems to me . . . ."
B) Use strong language-it is better to appear overbearing than to appear weak and indecisive.
C) Follow your emotions if someone opposes you.
D) Ask pertinent questions.
Correct Answer:
Verified
Correct Answer:
Verified
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