Management Practices That Lead to Sustained and Superior Performance, Regardless

Multiple Choice

Management practices that lead to sustained and superior performance, regardless of the technique used, include all EXCEPT

A) establishing a direction, focusing on customers, and communicating with employees.
B) hiring good people, delegating decision-making, and performing quality work.
C) empowering people, rewarding performance, and maintaining high values.
D) aligning resources, exchanging information, and achieving teamwork.
E) accelerating change, mechanizing functions, and reducing staff.