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Which of the Following Is a Customer Satisfaction Measure That

Question 37

Multiple Choice

Which of the following is a customer satisfaction measure that indicates the success of the compensation system designed by the HR department of an organization?


A) competitiveness in the local labor market
B) the ratio of average salary offers to the average salary in the community
C) per capita (average) merit increases
D) the percentage of overtime hours to straight time
E) the ratio of recommendations for reclassification to number of employees

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