Re-Designing and Automating Business Processes Can Be Seen as a Double-Edged

Multiple Choice

Re-designing and automating business processes can be seen as a double-edged sword because

A) increases in efficiency may be accompanied by job losses.
B) increases in efficiency may be accompanied by poor data quality.
C) support for middle-management decision making may be offset by poor data quality.
D) reliance on technology results in the loss of hands-on knowledge.
E) senior executives may not approve the changes.