Margo Can't Close the Window in Her Office, and a Strong

Multiple Choice

Margo can't close the window in her office, and a strong wind has come up. She complains to John that her papers are blowing around and she can't find a paperweight. John takes the empty heavy coffee mug from her bookshelf and puts it on top of her papers to anchor them. Margo has been suffering from ________.

A) inadequate means-end analysis
B) functional fixedness
C) noncompensatory modeling
D) working backward