Multiple Choice
A store received an excessive number of customer complaints. To which phase of the instructional systems design approach to training is this information particularly important?
A) needs assessment
B) training design
C) training delivery
D) Evaluation
Correct Answer:

Verified
Correct Answer:
Verified
Q54: The system of training in which a
Q93: Managers should focus on the training topic,rather
Q98: Vecima Networks, a small electronics manufacturer in
Q99: What is the first objective of orientation?<br>A)
Q100: To increase trainee motivation, the training objectives
Q102: Effective customer communication training involves a large
Q104: Classroom instruction is often supplemented with case
Q106: What type of on-the-job training is a
Q107: Which of the following is one of
Q117: Coaching involves a continuing flow of instructions,comments,and