When Robert Keening Became President of Snow Bird Airlines He

Multiple Choice

When Robert Keening became president of Snow Bird Airlines he began brainstorming with groups of employees to get their opinions on how to turn around the airline's declining sales, which he had determined were due to increased competition. These meetings with employees represent which part of the decision-making process?

A) implementing a solution
B) trying to reach consensus
C) identifying the problem
D) generating alternatives