Alex Is a Plant Manager for a Chemical Plant in Calgary

Multiple Choice

Alex is a plant manager for a chemical plant in Calgary. Recently, there was a leak in a pipe from the tanks to the outdoor production area. As a result, 20,000 litres of toxic chemicals leaked into a local river. If Alex were to identify the best option from his point of view, he would likely do which of the following?

A) get neutral arbitration from a trusted manager
B) recognize the decision-making opportunity that confronts his company, team, and unit
C) attempt to understand the viewpoint of those involved in the decision
D) consider the option and test it against some established criteria