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Steve Has a Problem with a Coffee Maker He Purchased

Question 9

Multiple Choice

Steve has a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its 800-number, but it rings forever or sends him through a maze of automated recordings. Steve feels that which of his basic consumer rights is being violated?


A) the right to safety
B) the right to be informed
C) the right to be heard
D) the right to choose

Correct Answer:

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