The Team You Manage Reduced Defects by 20% Last Month

Multiple Choice

The team you manage reduced defects by 20% last month. Much of this was due to the leadership of your floor supervisor, who launched a process improvement initiative. As a reward, you give each team member a $2500 bonus. In addition, you give only the floor supervisor a plaque and two extra paid days off. This makes some team members unhappy because they perceive inequity. Which of the following is the best solution?

A) eliminate the rewards for everyone including the floor supervisor
B) give everyone including the floor supervisor equal rewards
C) eliminate the extra rewards you gave the floor supervisor
D) ensure you have communicated the basis of the rewards to the team