Which of the Following Are Appropriate Steps to Take When

Multiple Choice

Which of the following are appropriate steps to take when removing cerumen from an older person's ear? (Select all that apply. )

A) Instill a softening agent first.
B) Use hot water and hydrogen peroxide.
C) Use an ear syringe and warm water for irrigation
D) Have the patient lean backward to drain the water.
E) Have the patient lean forward toward the affected side to drain the water.