If Your Friend Sheila Is a Very Animated Communicator and Active

Multiple Choice

If your friend Sheila is a very animated communicator and active listener,when she listens to you give a recounting of your day she often responds with nonverbal and verbal cues including "ah-ha," "yes," and "okay." What listening strategy is Sheila using?

A) feedback
B) empathizing
C) backchannel cues
D) paraphrasing
E) multitasking