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When Clients Reach the Defensive Phase (Escalating Toward Violence),the Best

Question 10

Multiple Choice

When clients reach the defensive phase (escalating toward violence) ,the best response is:


A) calm them with a gentle touch
B) set realistic and enforceable limits
C) use a commanding voice tone establish control
D) avoid compromise as this demonstrates weakness and will lead to further demands
E) none of the above

Correct Answer:

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