Multiple Choice
What type of software do salespeople use to track all aspects of customer interaction?
A) TQM (total quality management)
B) CRM (customer relationship management)
C) DRM (direct response management)
D) PR (public relations)
E) JIT (just in time)
Correct Answer:
Verified
Correct Answer:
Verified
Q81: Which of the following statements about relationship
Q82: Technological advances such as computer networks and
Q83: What type of software links information between
Q84: The "m" in m-commerce stands for _.<br>A)
Q85: Pfizer pharmaceutical representatives call on physicians to
Q87: Which of the following is the placement
Q88: Annual and quarterly financial reports are both
Q89: Without prior introduction or arrangement, telemarketers telephone
Q90: Of the following, which sales job requires
Q91: On a cost-per-contact basis, personal selling is