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    Exam 12: Deliver the Customer Experience: Goods and Services Via Bricks and Clicks
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    Explain Why It Is Difficult to Standardize Services and Why
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Explain Why It Is Difficult to Standardize Services and Why

Question 132

Question 132

Essay

Explain why it is difficult to standardize services and why many consumers may not necessarily want service standardization.

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It is difficult to standardize services ...

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